Telecoms & Connectivity

Keep your care team connected, wherever they work.

From the office to the community, reliable communication keeps care running. We provide VoIP phone systems, business mobiles, broadband and data designed around the way care businesses really operate.

  • VoIP
  • Business mobiles
  • Broadband
  • Mobile data
  • Call routing
Telecoms & Connectivity for care providers
Office & field teams connected
VoIP Phone Systems ✦ Business Mobiles ✦ Broadband & Fibre ✦ Mobile Data ✦ Call Routing ✦ Ongoing Support ✦
Why it matters

When communication fails, care is affected.

A missed call could be a family ready to enquire or a carer who needs help. Carers visiting clients rely on mobile data for care management apps, and on-call teams need calls to reach the right person at any hour. Your phones and connectivity need to work as hard as your team does.

  • Missed calls and enquiries

    Cloud phone systems with smart routing so calls reach the right person, first time.

  • Carers without reliable data

    Business mobiles and data plans that keep care apps running on every visit.

  • Complicated out-of-hours cover

    On-call and out-of-hours routing that's simple to manage.

What's included

Communication built around care

Choose the services you need, or combine them into one joined-up plan built around your care business.

VoIP & cloud phone systems

Flexible business phone systems that work from the office, at home or on the move.

Business mobiles & SIMs

Mobile devices and SIM plans for carers and coordinators out in the community.

Broadband & fibre

Reliable, fast internet connectivity for your office and sites.

Mobile data for care apps

Data plans that keep care management and rostering apps running smoothly.

Call routing & on-call

Route calls to the right team, including out-of-hours and on-call staff.

Setup, migration & support

We plan the switch, set everything up and stay on hand afterwards.

The results

What it means for your business.

Every recommendation is built around your goals, so the results are the ones that matter to your care business.

  • Fewer missed calls

    Calls reach the right person, including out of hours.

  • Connected field teams

    Carers stay connected and supported on every visit.

  • Flexible & scalable

    Systems that grow easily with your team.

  • One point of contact

    One supplier who understands your business.

How it works

A simple, four-step process

Clear steps, no jargon and a team that handles the detail for you.

01

Review

We look at your current phones, mobiles, broadband and contracts.

02

Recommend

We suggest the right solution for your office and field teams.

03

Switch

We plan and manage the switchover to keep disruption to a minimum.

04

Support

We stay on hand for changes, new starters and ongoing support.

Who it's for

Built for care providers like you

Not sure it's right for you? Ask us
  • Domiciliary care agencies

    With carers and coordinators working in the community.

  • Care homes

    Needing reliable phones and connectivity around the clock.

  • On-call teams

    Handling out-of-hours calls and emergencies.

  • Multi-site providers

    Wanting one joined-up system across locations.

FAQs

Telecoms questions, answered.

Can't find what you're looking for? Our team is happy to help.

0121 759 9292
Will switching providers disrupt our service?

We plan every switchover with you in advance and schedule changes around your operations, keeping disruption to your office and carers to a minimum.

Can we keep our existing phone numbers?

In most cases, yes. We'll check your current numbers and manage the transfer as part of the switch.

Can our carers use care management apps on their mobiles?

Yes. We'll recommend devices and data plans that suit the apps and systems your team uses day to day.

Do you support providers with multiple sites?

Yes. We can connect multiple offices or homes so your whole organisation works on one joined-up system.

More ways we help

Explore our other services

All Services
Get in touch

Ready to get started? Let's talk.

Tell us a little about your business and one of our care-sector specialists will be in touch to arrange your Care Assessment.

Call us0121 759 9292 Email usinfo@care.ninety2media.com
Visit usApex House, Edgbaston Rd, Birmingham B15 1TR

Book a Care Assessment

No pressure, no jargon. Just a conversation about your goals.